June 15, 2024, 08:55:19 am
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Author Topic: Can't get in touch with Arturia support to order a new connector board  (Read 1507 times)

WaveCollector

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Hello!

I filled out a technical support ticket a couple of weeks ago about my output jack cutting in and out. Arturia said I could either send it to a service center or order a connector board and install it myself. I responded saying that I wanted to buy a new connector board and sent over the necessary info but haven't heard anything back in almost a week. I use my Minibrute quite often and really need to get it in working order. I filled out another support ticket and even contacted them via Twitter but haven't heard anything back. I am not sure if it's just taking some time to get back to me or if my ticket wasn't received. Can someone help me get a new connector board ordered? Thank you!

 

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