Crackling & Crashes

[kouros]

I've got: crackling sound on most of the synths & since the installation my ableton Freezes or Crashes occasionally 

the system:

Win 7 x64 SP1, Ableton 9.6, QuadCore 3 Ghz, 4GB RAM, M-Audio ASIO 2696, Drivers/Visual C++/.NET Framework updated

experimented with sample rate and buffersize but still no success     

what could be wrong?

[Rumbact]

Same here, did you find a solution?

[kouros]

No, and i think it's hopeless to wait for an answer from arturia here...
also wrote an E-mail to them and still no answer...

very disappointing.

[vaikl]

No, and i think it's hopeless to wait for an answer from arturia here...
also wrote an E-mail to them and still no answer...

Why don't you open a simple support request/ticket?? All my tickets in the past years were answered in max 24/48 hours. A user-to-user-forum isn't a support team base.

[Germain.arturia]

Hi Kouros, hope you're fine.
First, please accept our apologies for the late delay.
i'll go check if i can reproduce it on an equivalent setup, and keep you aware asap.

Best,

[rkesten]

i'm having the same problem with Analog Lab. Huge CPU usage, even when not playing notes.

[Germain.arturia]

Hi rkesten and Rumbact,
can you two be more precise about your setup please?
Best,

[Rumbact]

ok, these are my specs:

The issues are with Vienna Ensemble Pro 5 and Mainstage.

IMAC 5k Retina
CPU - 4 GHz Intel Core i7
RAM - 32 GB 1600 MHz DDR3
GPU - AMD Radeon R9 M295X 4096 MB
HD - Fusion Drive
Soundcard - UAD Apollo Duo

[martinl]

I have not got any crashes, but I also experience some crackling.

I am running a 2.6GHz i7 (quad) with Win 7 (64) and Reaper (32) and 128 byte buffer.

 My project contains 2 instances of CS-80V (old version), WOK Cromina, Taurus and Ambience Reverb plus now a Stage73. Without the Stage, everything is very smooth. As soon as I add the Stage73 to the project, I get crackles when playing the Stage73. This is independent on whether the GUI is open or not.