November 12, 2024, 02:01:53 pm
Welcome, Guest. Please login or register
News:

Arturia Forums



Poll

WHY IS PROMO CODE NO LONGER ON ACCOUNT

HELP ME
0 (0%)
DON'T HELP ME
0 (0%)
OTHERS WITH SAME PROBLEM
1 (100%)

Total Members Voted: 1

Author Topic: WEBSITE PROBLEMS  (Read 5493 times)

Ken S

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
WEBSITE PROBLEMS
« on: September 05, 2012, 05:58:35 am »
 I tried to make a transaction to purchase V Collection 3 with a promo code that showed on my account info.  The transaction did not go through, because my credit card company thought there was fraud, because it was purchase from France. I cleared up the problem with my credit card company, but now the website thinks I already used the PROMO CODE.
   ARTURIA SUPPORT PLEASE HELP

Dav1d

  • Hero Member
  • Hero Member
  • *****
  • Posts: 624
  • Karma: 48
Re: WEBSITE PROBLEMS
« Reply #1 on: September 05, 2012, 09:10:14 am »
I Ken,

That's probably because the coupon was disabled.
Please send a mail to Sales-inquiry@arturia.com

They will certainly help you to get out of this situation.

Cheers

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines