@ Filip: We will not accept that you insult us on this forum. Stupid point less trolling, or insult on the forum got you banned for sometime.
I can understand that not receiving a machine you pre-order (did you really or are you just trying to get people pissed off?) month ago can be very frustrating. But being sarcastic and insulting will not bring you a machine faster...
Beside that I think it's time for a clear explanation about production delay for everybody.
Many things have been written on this thread. Some are wrong and unfair. Arturia is not trying to lie on you, we have done some mistake for sure, but it was absolutely not deliberate. What do you think? assembling a fully analog synth, in massive quantities, for half the price other companies would have sold it, is an easy and fast job? that we are happy to be late? And happy not to get money back on our invest because we can not sell machines?
We thought it would take up to April... we were obviously wrong. Assembling analog hardware is very different from digital, it's in some areas, far more complex, lots of things need to be trimmed, other are drifting... So producing it, requires fairly qualified workers, and very detailed processes. We mis-estimated the difficulty of putting this in place. As we didn't wanted to cut on the quality, it has slowed down the production. We started to ship in June, but with low quantities. Now is early September, We receive weekly deliveries of hundreds of machines, so it will take some more weeks to provides all remaining pre-order, and to have machines available in shops.
So no lies here, only missing experience in Analog mass production, unexpected things, and a very challenging goal.
I hope you can understand this, be sure we are sorry about this. So please no more anger, and unfair comments. We have been working as hell here to get the situation cleared. Everything is now on his way, so please be a bit more patient, I really think this machine is worthwhile the wait.
Regards
Bruno
Hardware Design
