Hi alpha-w,
If you want to get Tech Support, you have to register on the
Arturia Homepage.
Just log in to
your account and go to
My Registered Products. To register your V-Collection 2, simply click the
Add button.
Select the V-Collection 2 in the
Product drop-down list, enter the
Serial Number and
Unlock Code found on your registration card, then click the
Submit button.
Make sure the data is correct, and submit your information by clicking the
Submit button.
PS: There is a registration manual delivered with your V-Collection 2 that explains all the single steps for registering your instruments.