SERIAL # AND UNLOCK CODE NOT WORKING!!!

[repetrois]

Tech support, please help me out, I enter all 16 digits for the serial # but an error message comes up saying "YOU TYPED AN INVALID SERIAL #".

[Ricardo]

I am having the same problem    They better respond soon or I am going viral on the web! 

[tummes]

Did you get an answer for this? I have the same issue..

[Manuel]

Hi,

the 16 digits long serial is for the registration on the Arturia website. After registering The Player to Your Account you receive an 8 digits long activation code to unlock the software.

Best regards,

Manuel

[Antoine]

If anyone encounters any error message with the serial number / unlock code couple, please fill a Tech Support inquiry from your account.

[DopethrownBeats]

I'm also having the same problem, with a "0724" serial number. Returned my first version to guitar center (after much resist from gc). They replaced for this one, also with a "0724" s/n and still no luck. I filed a tech report on the first product, but did not hear back within 3 days. If someone could contact me personally I'd greatly appreciate it! Really excited to add analog player as a part of my home studio!

[JoeCraze]

See no answers !!

[hank]

I'm also having a problem with a "0724" serial. I emailed them about my problem and they opened up a case for me.

Waited 3 days...

Then i wrote to them again and asked if they found a solution yet. The day after they asked for a photo of my registration card (took a picture emailed it back) After that i got this message that said:

"We have just un-registered the Analog Player from another account, Now you can register it properly"   

Still no luck and i haven't heard from them in 3 days, This is getting anoying.

[JoeCraze]

I'm also having a problem with a "0724" serial. I emailed them about my problem and they opened up a case for me.

Waited 3 days...

Then i wrote to them again and asked if they found a solution yet. The day after they asked for a photo of my registration card (took a picture emailed it back) After that i got this message that said:

"We have just un-registered the Analog Player from another account, Now you can register it properly"   

Still no luck and i haven't heard from them in 3 days, This is getting anoying.

that's crazy I'm about to just return this

[hank]

Just got a new unlock code and now it works perfectly. Sweet!