I just got a lab 49 bundled with the V-Collection 2. No trouble with installation of the base Laboratory software, and no trouble with registration/authorization (I put mine to the Steinberg key that came with the bundle).
Love the controller. Nice feel, and I like the pitch and mod wheels.
Only one problem so far. The high E note isn't sounding. Regardless of patch, regardless of octave selection, that one single E key doesn't sound. The rest of the controller seems to be working correctly, including the display, all buttons, sliders, knobs, drum pads, and the other note keys.
And oh wow, I love the sounds.
Hmmm, while writing this, I just discovered that the "dead key" actually does sometimes sound when you press it very very lightly, but it does not sound when you play at normal pressures.
I have opened a technical issue with Aurturia, and I will call my web retailer on Monday.
In the meantime, has anybody else had a bad key on their controller?