deactivate my analog factory licence

[lagora]

Hi guys,

I have a problem and i hope to get a answer here. I do not work any more with my analog factory 2.0 so ill sold it to a friend. Now i thought i can delete my licence online and he can use it on his computer. I just deleted it yesterday but he cant activate it on his computer. The elicencer alsways says that the licence is still in use. I checked out the forums and i found the usb dongle way but i dont want to make 2-3 licences of it. Only deactivate my licence so he can use it on his pc.

Hope someone can help me
All Best
Tim

[Antoine]

Please connect under your Arturia account and fill a Tech Support form, we will process it asap.

[lagora]

Hi Antoine,

Thx for the fast Reply . I allready did this. Waiting for the Support.

Best
Tim

[lagora]

Hi,

still no answer from the support.