Yep, there is someone reading your posts. But not necessarily replying same hour/day.
The Jupiter-8V 2.0 still is under heavy surgery.
I have no firm release date to give, so I won't make you dream with badly cooked details. But unfortunately it won't be released in November'09, as you may have already noticed.
Concerning the "complete and utter lack of support", you are a bit rude, aren't you? This forum lives, and the Tech Support runs just fine.
But yep, I assume our developers do not spend much time here, I presume these strange geeks prefer coding rather than talking to humans.