Step-by-step guide to authorization process

[Antoine]

[EN]
Hi everyone here,

We uploaded a step-by-step guide to the Syncrosoft authorization process:
 http://www.arturia.com/evolution/kb_upload/documents/Syncrosoft_AF2-AFE_EN_print.pdf

Be advised the license transfer from Soft-eLicenser to USB-eLicenser is unfortunately still not available, waiting for the 5.4.0 release of the Syncrosoft License Control Center. As a matter of consequence, the activation process must be done with the final computer (the DAW) temporarily connected to the Internet.



[FR]
Bonjour tout le monde,

Nous avons mis en ligne un guide pas-à-pas concernant la procédure d'authorisation Syncrosoft:
 http://www.arturia.com/evolution/kb_upload/documents/Syncrosoft%20AF2-AFE%20_FR_print.pdf

Considérez que le transfert de licence du dongle logiciel Soft-eLicenser vers le dongle matériel USB-eLicenser n'est à cette heure toujours pas possible, implémenté seulement dans la toute prochaine version 5.4.0 du Centre de Contrôle des Licences Syncrosoft. En conséquence, la procédure d'activation doit s'effectuer directement sur l'ordinateur "final" (votre station audionumérique) temporairement connecté à l'Internet.

[V-Tek]

Any word from Syncrosoft on this updates release date ? was supposed to be end of this month which is almost here, they need to get their sh@% together they have been dicking around with this update since December 07'.

[TVPost]

uh this isn't working on AF se that came bundled with my novation xio
any ideas???

[MichaelA]

The instructions don't say what to do if you get the message "no eLicenser found". In this case I can't select the wizards. All are grayed out.

I'm on a 8-core Mac Pro running Leopard 10.5.2

I even upgraded to syncsoft 5.3.9.5.

[dean]

...and what about the paying customers of AF 2.0 who would like to reinstall it without extra optional hardware USB?

...I do not want to purchase Syncrosoft USB ! ... does it meant that I have an option of a single software installation?     

[dean]

[EN]
Hi everyone here,

We uploaded a step-by-step guide to the Syncrosoft authorization process:
 http://www.arturia.com/evolution/kb_upload/documents/Syncrosoft_AF2-AFE_EN_print.pdf

Be advised the license transfer from Soft-eLicenser to USB-eLicenser is unfortunately still not available, waiting for the 5.4.0 release of the Syncrosoft License Control Center. As a matter of consequence, the activation process must be done with the final computer (the DAW) temporarily connected to the Internet.



[FR]
Bonjour tout le monde,

Nous avons mis en ligne un guide pas-à-pas concernant la procédure d'authorisation Syncrosoft:
 http://www.arturia.com/evolution/kb_upload/documents/Syncrosoft%20AF2-AFE%20_FR_print.pdf

Considérez que le transfert de licence du dongle logiciel Soft-eLicenser vers le dongle matériel USB-eLicenser n'est à cette heure toujours pas possible, implémenté seulement dans la toute prochaine version 5.4.0 du Centre de Contrôle des Licences Syncrosoft. En conséquence, la procédure d'activation doit s'effectuer directement sur l'ordinateur "final" (votre station audionumérique) temporairement connecté à l'Internet.

Mr. musically rip-off...be very much certain to provide your future potential buyers with very much essential information that they will need to buy additional hardware ( in this case sort of USB ) in order to renstall software they have bought, namely AF 2.0, more then once on their PC-s and provide them with that essential info as a big and visible sticker on your AF 2.0 sealed software boxes so that the clients do know of "Arturia rip off rules of ther game", and have their own chance to decide in correct time do they agree with that kind of deal or not ( and then consequently open sealed software box or not ) and not to find themselves afterwords in tricked, ripped off and no way back situation ( open software box=no money back ).

sincerely financially ripped of by Arturia

[portnatal]

Antoine.

I no lomger have access to my initial (laptop) (paid for) installation of AFE 2.0. The USB dongle ($18 + $19 shipping) has no recollection of AFE 2.0 it appears.

Quel dommage!

Your input will be appreciated.

Yours litigiously,
HoiweB.

[adikta]

    I bought analog factory 1.2 se with the pro tools ignition pack but it freezes my pc when I launch it, I need help on this topic please reply this post

[Antoine]

Adikta, here is the thread for authorization process. Your "Special Edition"  does not need to be activated. Furthermore, the correct place to ask Technical Support is here.
Cordially,
Antoine.

[mrnoodles]

tanxs for your reply,my problem is that i cant launch the license control center,when i double click it, it wont start up and i keep getting the msg 'lcc has stopped working' 'windows will search for possible reasons' do u know a way round this?

[Antoine]

Hopefully a LCC update will solve it all:
==> http://www.elicenser.net/en/latest_downloads.html

[sixou]

bonjour Antoine,

je viens d'acheter d'occasion le petit clavier arturia, le vendeur m'a donné un numéro de série.

Je voudrais autoriser le software, mais je ne trouve pas le " centre de contrôle des licences"

je suis sous mac osx leopard, 8core nehalem. je n'ai pas de dongle syncrosoft. que dois-je faire ?

merci

[Sean W]

bonjour,

il faut installer le software Analog Factory 2.2.1 disponible ici:
http://www.arturia.com/evolution/en/downloads/updates.html

Apres installation, le License Control Center se trouvera dans le dossier Applications.
Dnas ce LCC, utiliser le License Download Wizard pour activer le software.

Pour autoriser le software Analog Factory 2, il faut un numero d'activation a 32-digit.
Le numero de serie a 16-digit sert a enregistrer le software en ligne ici:
http://www.arturia.com/evolution/en/support/registration.html

Le vendeur du clavier Analog Factory Experience doit vous avoir donne une petite carte plastifiee avec ces 2 numeros. Si vous n'avez pas cette carte (ou si les numeros ont deja ete utilises), le vendeur ne vous a vendu que le clavier, mais pas le software.

Sean

[setchy]

Bonjour,
j'ai adressé un message à votre support technique le 1er aout ( Case 78273 ).
Sans réponse, je tente ma chance ici!
A la suite d'une infection, j'ai totalement réinstallé windows XP, puis mes programmes, dont Analog Factory. Lorsque j'essaye d'activer le produit, on me répond que l'activation a déjà été faite une fois... Que dois-je faire?

Merci!!

[Antoine]

@Setchy
Je viens de vous envoyer une réponse via le Support Technique.