"......I advice all of you to return the software to the shop, because it is not working......"
Sorry - just couldn't let this one go. Nothing spells discredibility quite like 'since I can't make MY stuff work, EVERYONE needs to dump theirs'.
There are lots of cry-babies on lots of VI forums and most of them either haven't even opened the manual or are using cracked software to begin with. No, I don't work for Arturia; I've paid market price for their products; I've had issues (just as in Native Instruments, G-Force and other plugs) that had to be dealt with but I consider that all part of the experience. Before whining mercilessly about the instability of VI plugs, try to remember how unstable the original hardware synths were - IF you ever played any of them - and, while you're at it, go on e-bay and try to find some original hardware and check the going prices.
Much to Arturia's credit, there has been no 'upgrade charge' for updated versions (some other companies bleed you for updating). The latest example of this is Analog Factory. When a major addition of presets became available ("Reloaded") there was no additional charge to registered users. Now that AF is going into v2 with added versatility AND presets including the J8, guess what........FREE upgrade to registered users. Lets see your car dealer match that. (never did quite get the analogy anyway).
Arturia has outstanding products that are no more or less 'buggy' than tons of other software out there - (Windows ?? - ANY version since 3.1, anybody ever deal with AutoCAD, Photoshop, Lotus, OS/2......)
Get over yourself and enjoy how good this stuff really IS rather than trying to rally everyone else against it. Or better yet, box it back up, put it on the shelf and just consider the experience a lesson in life not being ALL ABOUT YOU.
Peace,
Dave