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hi i need help
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Topic: hi i need help (Read 10614 times)
alione
Guest
hi i need help
«
on:
June 15, 2006, 10:00:50 pm »
i bought today the prophet v.... i work with a mac Osx and DP 5 i dont know how to get the activation code!!! what do i have to do?? it works in Digital performer?
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dr b
Guest
same basic problem...
«
Reply #1 on:
June 18, 2006, 05:30:42 am »
i'm completely unclear on the process. i've read the manual to no avail. this is my first piece of software that has involved a "dongle." do you always have to have the dongle plugged in when you are using it? you dont, right? but how do you validate/register? i need someone to walk me through the process. when i run the license manager program it asks me for an activation code...where does this come from? when i go to arturia's page to try to register it tells me the licence number on my card is "wrong." i emailed arturia and got no reply. and there is no phone number on the website? can someone please help me out of this morass? or perhaps tell me who i can call. this is unbelievably frustrating...
...it seems to work with the dongle plugged in but the CPU usage is so high that it's basically UNUSEABLE! I have to say I'm very dissatisfied... I've got a G4 OSX 1.5ghz running Ableton Live 4.1.4... good system... why the lousy performance? Never had any issues with the MiniMg...
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Anonymous
Guest
hi i need help
«
Reply #2 on:
June 18, 2006, 03:14:12 pm »
:cry:
same as you................ No response from arturia!!!!!... and dont know what to do
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dr b
Guest
MODERATOR - please remove my post or remove the email addres
«
Reply #3 on:
June 18, 2006, 04:36:22 pm »
Dear Moderator,
Could you please delete my previous post or at least edit out the email address. I'm sorry for the trouble, I should have known better than to post an email address--it will result in massive amounts of spam. Thank you...
Dr B
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KennethA
Apprentice
Apprentice
Posts: 12
Karma: 0
hi i need help
«
Reply #4 on:
June 20, 2006, 09:41:53 pm »
Hi guys.
Well .. I'll try and help you.
1.
You ALWAYS need to have the dongle attached to a USB port on your PC / Mac.
2.
Your activation code is NOT needed as it is already on your dongle when you bought the Prophet V.
Actually all you have to do is this:
3.1
Have your CD-ROM in front of you and your dongle in front of you.
3.2
Run the installer
3.3
When the Syncrosoft software tells you to insert your dongle - do so.
3.4
After installation start your host software (or the Prophet V in stand-alone mode) and that should be it.
Mind you; I am on a PC and not a Mac, but this is what I did installing the Prophet V.
As far as I remember (I am not situated with my DAW right now) there's a creditcard sized card in the package too. Maybe the activationcode is on it ? Or is it the serialnumber ?
Hope this helps you out.
KennethA
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Anonymous
Guest
hi i need help
«
Reply #5 on:
June 21, 2006, 10:29:00 pm »
thanks a lot , now i can run it in standaolne ..but not in my Host ( Digital Performer 5.0....it doesnt appears .....) thenks...
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KennethA
Apprentice
Apprentice
Posts: 12
Karma: 0
hi i need help
«
Reply #6 on:
June 22, 2006, 12:29:01 pm »
Then you probably installed the plugin in the wrong folder.
Check to see if the Arturia plugin is located in your usual vst folder.
KennethA
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m@l0cch10
Apprentice
Apprentice
Posts: 30
Karma: 0
hi i need help
«
Reply #7 on:
August 26, 2007, 05:59:17 am »
Moderator:
Why don't you mention that YOU CANNOT TRANSFER LICENSES? If you do, the Syncrosoft support page says you will render your software useless.
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m@l0cch10
Vincent T
Full Member
Posts: 196
Karma: 0
hi i need help
«
Reply #8 on:
August 27, 2007, 10:29:07 am »
please m@l0cch10, stop flooding and send me a mail with the details of your problem. I'm trying to figure out how to solve it.
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Vincent
DSP Arturia
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hi i need help