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Author Topic: where are the free wavelenght sounds?  (Read 722 times)

dboy18

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where are the free wavelenght sounds?
« on: January 02, 2023, 08:40:13 am »
Hi, just bought Pigments 4, but canīt seem to find the bundled wavelenght sounds in my account: the store just quotes the normal special price. Grateful for some help.


LBH

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Re: where are the free wavelenght sounds?
« Reply #1 on: January 02, 2023, 01:35:39 pm »
Hello,

I suggest you contact Arturia sales support about missing products on your account. Only Arturia can do something about that.

TelEtron

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Re: where are the free wavelenght sounds?
« Reply #2 on: January 02, 2023, 10:56:44 pm »
Hey! I just bought Pigments 4 and once I launched the program, clicked the book/library icon (next to the preset drop down at the top) under the store menu, the three Wavelength packs were there marked as owned and with a cloud download option. I hope that this helps you out. T

LBH

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Re: where are the free wavelenght sounds?
« Reply #3 on: January 02, 2023, 11:52:51 pm »
Hey! I just bought Pigments 4 and once I launched the program, clicked the book/library icon (next to the preset drop down at the top) under the store menu, the three Wavelength packs were there marked as owned and with a cloud download option. I hope that this helps you out. T
Could be about that yes. But only if the product was/ is on the account, and it was said it was'nt.

 

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