Second Hand Minifuse 2

[NewUser]

Hi everyone,

I won a second hand Minifuse 2 in an auction and when I tried to register the product it was already registered (who would have thought?!...) The thing is I cannot possibly know the 1st owner of the interface so I can't request them to unregister it following the normal process. Does anyone know any workarounds so I can finally get access to the software that come with the interface?

Any help will be much appreciated.

Thanks
T

[TimArturia]

Hello,

You need to contact our support team, they might unregister the previous owner if you give the SerialNumber of the device and maybe a clue that you havn't stole it to anyone

I hope they will be able to help you !

Have a great day !