November 21, 2024, 04:47:48 pm
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: legacy keylab 25 bricked!  (Read 942 times)

tripledh

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
legacy keylab 25 bricked!
« on: March 22, 2022, 12:55:45 pm »
It suddenly displays these black bricks~
It says 'USB MIDI DEVICE' in Audio Midi Studio (Mac 10.15) and thats it.

- Midi Monitor shows no midi signal
- not being recognized
- tried Sound+Multi+Edit
- tried Octave + -
- tried start + play + record
- tried different cable
- tried different usb ports
- not being recognized by MCC

Please help

MajorFubar

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1.176
  • Karma: 67
Re: legacy keylab 25 bricked!
« Reply #1 on: March 22, 2022, 01:48:03 pm »
Hi

Have you tried factory-resetting it?

1 Make sure KeyLab 25's USB cable is disconnected.
2 Press and hold Oct + and Oct – buttons.
3 Insert the USB cable and turn on the device.
4 After 2-3 seconds release the buttons.
2022 Apple Studio Max 32/32/2TB Monterey • V Collection 9 • Analog Lab 4 + 5 • KeyLab 88 • KeyStep

tripledh

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: legacy keylab 25 bricked!
« Reply #2 on: March 29, 2022, 01:32:15 am »
Hi

Have you tried factory-resetting it?

1 Make sure KeyLab 25's USB cable is disconnected.
2 Press and hold Oct + and Oct – buttons.
3 Insert the USB cable and turn on the device.
4 After 2-3 seconds release the buttons.

Thanks for replying!
I tried this and tried with different cables/laptop as well. None of the methods i found online works....quite frustrating.

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines