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Author Topic: Cant register my product  (Read 1027 times)

twistandshout

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Cant register my product
« on: August 17, 2021, 07:07:26 am »
I purchased a CS-80 VST a few days ago and have not received a serial number and unlock code. When I log into the Software center it has no evidence of my purchase but on the website my purchased is confirmed. I notify support 48hrs ago with no reply. Is anyone else having this issue?

LBH

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Re: Cant register my product
« Reply #1 on: August 17, 2021, 03:45:05 pm »
Hi,

Are you saying, that you can see your product on your Arturia account, but you can't see it in ASC?
If you can see it both places - then just click the activate button in ASC.

 

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