DAWS DONT RECOGNIZE MY KL49 AND I CAN'T SYNC NEITHER

[marconadas]

So i've bought a new pc and i was setting up my gear when i've found that i cant connect my KL49 mkII to the MCC nor the DAWS i use FL Studio and Ableton, the old laptop its not working 100% but i i've tried to connect and it worked. This new laptop has a Intel Tiger Lake CPU and  i am using a usb 3.1 port to plug  the KL49, i thought that it was a Window problem but the OS recognizes the keyboard. Sorry for my English and i would like to hear from somebody pleasseeeeeeeeee