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Author Topic: my serial number dos not exist  (Read 1274 times)

johannaparrac@gmail.com

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my serial number dos not exist
« on: June 27, 2020, 02:02:29 am »
Iím trying to download the uvi grand piano. when a get to product registration in the uvi web it says my serial number dos not exist...what should i do? I just use the serial number of arturia products.
please help me

LBH

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Re: my serial number dos not exist
« Reply #1 on: June 27, 2020, 01:18:24 pm »
Hi and welcome to Arturia forums.

I believe, you should have a separate seriel for the UVI product. Have you read your Arturia documentation and looked on your Arturia account?

 

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