No Response on Keyboard!

[ChSys]

I'm new to Arturia KeyLab 61 Essential.  My Logic MainStage 3, Mojave 10.14.2,  will not recognize it.

I’ve downloaded the Arturia Software Center, installed KeyLab Essential 61 and MIDI Control Center.  .


1.  My Logic MainStage MIDI window up top is not active.  USB connection is good, though.    Garageband app responds though.

2. Also, I cannot get Analog Lab to respond in the keyboard’s window. Yes, I have selected KeyLab Essential in Analog Lab DropDown I can change sounds in the Analog Lab 3 window on my laptop; the sound names then change in keyboard window, but I cannot select onboard or make any changes on the KeyLab itself..


What am I missing with these two issues?

[MajorFubar]

Hi, If GarageBand is responding then we've ruled out a physical fault with the keyboard or usb lead.
Go into MainStage > Preferences > Midi, then see how many midi inputs are detected.

[MajorFubar]

Also did you buy it new? If not, it might be worthwhile doing a factory reset. According to the manual you need to:

• Make sure KeyLab Essential's USB cable is disconnected.
• Press and hold Oct+ and Oct- buttons.
• Insert the USB cable.

Hope this helps.