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Author Topic: Preset LED display problem  (Read 1654 times)

gostevego

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Preset LED display problem
« on: September 20, 2018, 03:36:12 am »
Just noticed the (correction: numeric display) is messed up. It looks like one of the bars that helps form the numbers is already burned out. See attachment. Has this happened to anyone else?
« Last Edit: September 20, 2018, 02:09:10 pm by gostevego »

gostevego

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Re: Preset LED display problem
« Reply #1 on: September 20, 2018, 03:57:50 am »
Another pic.

Vic-tor

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Re: Preset LED display problem
« Reply #2 on: September 20, 2018, 08:37:16 am »
Hey,

Sorry you are encountering this issue,

I don't recall seeing this kind of issue before, I suggest getting in touch with the support team if you haven't already : https://www.arturia.com/support/askforhelp

Victor

gostevego

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Re: Preset LED display problem
« Reply #3 on: September 21, 2018, 12:50:40 am »
Thank you I did this morning and the support team was very responsive and helpful.

 

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