I totally agree.....Hallo Arturia .
I have the exact same problem as "Ciper".
I have tried to reinstall the latest firmware several times. without any success !?
The update process always halts/ stops when the firmware update is in progress.?
I also tried to delete any ( perhaps) corrupted program files that had been created before the problems occurred .. wish maybe would cause problems when rebooting,,, but NO it didn't ?
Come on Arturia... please do help us with this quite nice but "unfinished" product ,and send us (loyal customers ) the necessary files and correct help/guide how to install without any flaws.
I have several of your products ,and even signed up for the new MatrixBrute . I would like to have the same confidence in all my Arturia instruments, "older, present & future" gear.
My Best Regards / Moognus