I got my first Arturia product last week, a Beatstep..great build, nice product I must say, but not perfect.
I can't complain too much for the unit vs. price. I mean it's a deal, but I must say the customer support so far is not so impressive. I wrote a support message from the form entry after registering, and so far never had any reply.
I also notice the firmware updates are very far apart, so not much has been done for improving the unit. I see there are many requests and great ideas to improve and implement the unit and it's performance. I don't see anyone from Arturia replying to posts here..it justs seems people guessing away and praying for them to do some new improvements.
Two major things this unit needs are Velocity control and note length. These would solidify this step sequencer!
Please Arturia ...are you here?