I recently upgraded my OS from Win XP SP 3 to Windows 7 Home Premium (64-bit), and in the process I accidentally hit the MiniMg dongle, which bent the end of it a bit. It still managed to work for a time, but it recently stopped working altogether. All I get is a periodically re-appearing icon/dialogue box in my tray which says, "USB Device Not Recognized". When I click on the dialogue box, it opens a window and in the center, where the identity/address of the USB dongle should be it's blank.
I've tried re-installing MiniMg V as well as the eLicenser program, and nothing has worked. Please tell me I don't have to spend another $50 to have a USB dongle shipped in from Europe.
I originally purchased the MiniMg V when it had a software license, but once I had to reinstall it, I had to buy a dongle to re-activate it. And now said dongle might be broken. What do I do?
So frustrating...
Update: I got the dongle to work again and have purchased a backup dongle from Arturia USA. Sigh.