***PLEEASE HELP*** Controller not recgonized!!

[Jay_Matthew]

So i just updated to Logic 9.1.7 adn now the keyboard is not being recognized. i really need help. This timing is terrible and i need to get this working ASAP. i swapped the USB port, USB cable, and i even tried another controller and nothing is working. Please help. thanks in advance.

Jay

[Manuel]

Hi Jay,

I don't know much about Logic, but why don't you use the previous version (Which I hope was detecting the controller ) and try to update again later?
I guess that if the standalone-version is running and other controllers are not detected too, this problem is not related to the Laboratory, but to Logic.

[Manuel]

Depending on your OS, this could also be a driver issue. What about the MCC, is it detecting the controller? If not, unplug the controller and uninstall the device in your device-manager (Windows). There are usually two devices related to the controller:
1. USB Composite Device
2. USB Audio Device
Uninstall both and then plug in the controller again.

If you can't find them, you have to click view and show hidden devices.

If you still can't find them, use a third party device manager. I recommend the Device Remover by Kerem Gümrükcü. Google for this tool, install it, start it, click Display Mode and show all on System detected Devices. Then you can remove the related devices and install them new.

Hope this is helping!

[vaikl]

Manuel, if he's using Logic then for sure he's on OSX

@Jay: Since Logic strongly depends on CoreMIDI, can you see your keyboard in AudioMIDI settings?? If yes, try to re-install it in Logic's device manager. If not, then there's another issue with the AL drivers and you should re-install them clean again.

PS: A good OSX alternative to Manuel's win app could be CleanApp from Synium.

[Manuel]

Manuel, if he's using Logic then for sure he's on OSX
...

Oh, guess you're right!   
This happens when somebody dosn't know much about OSX and Apple....