Accounts / PC to MAC

[Diavola]

Can't log into my account to attempt to transfer my license from PC to MAC.  The forgot password feature is not working.  Any ETA on the fix?

[Antoine]

As described in your User's Manual and on our website, to transfer your license on a second computer or simply allow its use on several computers (one at a time), you will need an USB-eLicenser dongle (the famous "Steinberg Key", sold separately), and to transfer the license onto by a simple drag-and-drop in the eLicenser Control Center.
This little video show the simple process. (around 2:44)

USB-eLicenser dongles are also used by editors such as Steinberg or Korg. If you don't own any, you may either purchase one from our online store or from any decent music shop, especially Steinberg or Korg resellers.

[Diavola]

Thanks for the info.  But, I still need to Log-In regardless.

[Diavola]

2.2 does not work with the new e-license app.