Thanks for the reply. I had already downloaded the update and twice installed it last night. But I guess it didn't take. I reinstalled it today but it still wasn't working so after 3 attempts i manually deleted all files related to the Prophet and then installed. This worked but the authorization disappeared and the key, though attached to the computer, was glowing red and not being seen. I launched license control center which did not see the key. I reinstalled License Control Center 3 times and then it saw the key. On the key there are only two licenses for the products I bought from you. The products whose authorizations I had to manually enter because you didn't finish your installers in time were not on the key. How do I get those licenses on the key?
I must say, this is some of the best software but I have not had to go through an install process like this since OS 9. Can you please pull this stuff together?
Also, I know this is the wrong forum but you know that the Jupiter is drastically out of tune in Pro Tools 7.3.1. Are you going to fix this? Again,
great sounds. But a lot of bizarre hassles.