Problem installing SEM 1.2 on Win x64 SP1

[DohaK]

Hello
I get the "The program does not support the version of windows" error

I got windows 7 64bit SP1 all updates install
any ideas?

[MutantMutilator]

Also running Windows 7 64bit and getting the same error. I don't think I have SP1.

Can we get an official response about this?

[Jerome Arturia]

Hi,

The problem you're facing is probably linked to the OS version you're running; this problem occurs with not updated windows versions.

Please, make sure to have latest update of your OS first.

If still any issues, please contact technical-inquiry@arturia.com

[MutantMutilator]

Yep, installing SP1 fixed it for me

[DohaK]

Hello Jerome!

thanks for your fast answer
as stated in my original post already
I'm aware of the required update and i made sure the version is latest all possible updates installed before posting


as you suggested i have sent mail and now waiting for response