Sequencer problem

[funkatron]

Hi I love this micro brute.  I bought it because of the sequencer.

however the sequencer now has problems.

it will record, but only one sequence.  meaning it will play back the same sequence on all 8 channels.  no matter which channel it was recorded on.

I tried resetting factory sequences.  but it still only plays the last sequence I recorded on all 8 channels.

Can you please help.  thank you in advance.

[Bruno@arturia]

if you reset patters to factory, using Connection software. when in play mode, can you access the 8 sequences with the knob?

[funkatron]

No it will not load presets.

still only last sequence saved plays on all channels.

hope you can still help.

[Bruno@arturia]

I meant, if you reset to factory patterns, can you play them? we will check recording later

[funkatron]

no it will not play them.

[Bruno@arturia]

it sounds like your pattern knob is faulty or has a bad solder joint. I think you will have to deal with your reseller.

[Bruno@arturia]

or maybe a loose cable connection, but it's quiet unlikely to happen on a Microbrute. You can still give it a look

[funkatron]

even after factory patterns are reloaded it still plays the last sequence I recorded.  not a factory preset.

this machine is under warenty with arturia.

I would love to take it apart and look inside to see if I can see if there is a problem in there.  but would that void my warrenty?

also tech support did not reply to my request, its been a week now.  I sent them 2 requests.

at a loss of what to do hear.

if the machine is broken or faulty I would like to send it to arturia for repair.

[Filterseducer]

not sure arturia will deal directly with you about the warranty. try to contact your reseller (thomann, shop, etc) in order to send them the unit back. i would not open it, as the warranty could be gone forever

[funkatron]

thanks, good point.  that is what I will do.

to bad because that sequencer is so nice.