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Author Topic: Pigments Store Server invalid  (Read 879 times)

Michitarre

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Pigments Store Server invalid
« on: January 23, 2022, 12:09:17 pm »
Hi all!

I own the Pigments 3.5 vst.

If I want to buy preset banks in the store and want to "check out" I receive the following message:

The certificate for this server is invalid. You might be connecting to a server that is pretending to be “www.arturia.com” which could put your confidential information at risk.

I have no option to buy the preset bank...

What could be the cause and what can I do to buy the preset bank?

kind regards

LBH

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Re: Pigments Store Server invalid
« Reply #1 on: January 23, 2022, 12:48:22 pm »
Hi,


Perhaps you can try through Pigments again tomorrow. I guees it's a server error. But good to take care. I guess it's also good to look out for malware and something like that.
If the issue persist, then please contact Arturia support.

You can also try to sse if it work to buy the presets here: https://www.arturia.com/community/presets
After this you should be able to install from Pigments store. Or download the standalone installers.

 

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