Is there a way to force a firmware reload

[Dhub]

Hi, I'm experiencing problems with the Matrix arp mode. Only column 1 is lit. multiple notes will play and row C does show the progress of the steps but no way to edit anything.
Is there a way to reload the current firmware when you already have the most current firmware already?
I've tried the factory reset with no change.
Thanks in advance for any help

[Moho]

Download the firmware file from the Arturia download page
Click the update button on Connect and choose from file.

[Dhub]

Thanks for the info on the firmware.
It didn't solve my problem.
When I first got the PB the matrix arp worked now it doesn't.
Any ideas why this might be?  i hate to ship it back.

[Moho]

Do you have it set to local off?
When I set mine to local off to use with an external sequencer it disables the arp / matrix arp
Hoping there will be a firmware fix for it.

[Dhub]

Thanks for the response. I have only used it in Local On mode.
Dang I am dreading having to send it back and waiting 2 months for a replacement.
I absolutely love this synth !

[Dhub]

OK this is weird I''m going to start a new topic on the ARP/ MATRIX so it will be easier for someone to find this info.