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Author Topic: KLE 49 and Cubase - Transport controls working, Keyboard not  (Read 1381 times)

AfroLektronik

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KLE 49 and Cubase - Transport controls working, Keyboard not
« on: February 19, 2021, 08:11:50 am »
Hi,

I've applied all the recommended settings, and the transport controls work fine, but the keyboard , faders and wheels don't. Is there a known fix for this please?
I have also tested the unit with a hardware synth, and the keyboard and control wheels work perfectly fine. So its not a faulty unit
« Last Edit: February 19, 2021, 08:49:19 am by AfroLektronik »

AfroLektronik

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Re: KLE 49 and Cubase - Transport controls working, Keyboard not
« Reply #1 on: February 19, 2021, 11:41:10 am »
Hi Again,

been in touch with Cubase, and I thought I'd share the solution that worked for me:

Hello,
Please initialise the program preferences by performing these steps:

- Close all programs.
- Open the 'Run' command prompt by pressing the Windows logo key + R simultaneously.
- In the command line of the 'Run' window, enter this path: %appdata%/Steinberg
- Locate the folder which is named the same as your Steinberg program, for example 'Cubase 11_64’.
- Rename it (for example to "x_Cubase 11_64”) in order to hide it.
- Important: If you find folders of previous program versions, make sure to hide or remove them too.

Next time you start the program, a new folder with fresh preferences and default settings will be created - which hopefully fixes the problem you've experienced.

Preferences that you have grown accustomed to and that have taken a lot of time to configure - the key commands (Key Commands.xml) for instance - can be copied from the inactive folder to the newly created active preferences folder at a later point.

More details on the preferences can be found here:  https://helpcenter.steinberg.de/hc/en-us/articles/115000245510-Preferences-of-Cubase-and-Nuendo



MajorFubar

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Re: KLE 49 and Cubase - Transport controls working, Keyboard not
« Reply #2 on: February 19, 2021, 12:54:14 pm »
Glad you got sorted. Thanks for sharing.
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Freymish

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Re: KLE 49 and Cubase - Transport controls working, Keyboard not
« Reply #3 on: February 27, 2021, 06:29:19 pm »
Thanks for that tip AfroLektronik. Solved one of my issues anyway, ;)

 

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