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Author Topic: Cannot access my account anymore?  (Read 2600 times)

olliraa

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Cannot access my account anymore?
« on: January 03, 2021, 06:02:23 pm »
Hi. Been using the V Collection 7 for over a half year now. Today after updating the ASC and the software all my product are now "Demos". Also, when I logged out from the ASC and tried to login again, I cannot login anymore. What is happening? The weird thing is that the credentials are also stored in my Browser and they still don't work. Is this a bigger issue since it seems that the the forgotten password etc. pages are not working either?

olliraa

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Re: Cannot access my account anymore?
« Reply #1 on: January 03, 2021, 06:59:55 pm »
Hmm. Reading some other messages related to registration email or something similar lead me thinking that maybe my account is locked/suspended, because I have not had access to that email for a while now due to change of company I work for.

Could this be possible?

 

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