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Author Topic: MIDI Control Center not opening AT ALL  (Read 806 times)

STRIGIDI

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MIDI Control Center not opening AT ALL
« on: April 30, 2020, 03:59:08 pm »
I've just got my MiniLab Mk II and did fresh install for Arturia Software Center and MIDI Control Center.

The Software Center works just fine, along with Analog Lab 4 - no issues what so ever. MIDI Control Center on the other hand does not even open on my PC. I have tried to uninstall both the control center and the MIDI drivers for my device, restart my computer and try a fresh install all over again, but the issue still remains.

I haven't got the slightest clue what could be causing it. I have tried running it as administrator, setting it to compatibility mode for Windows 8 and even turning off my anti-virus and firewall before starting it, but nothing.

By the moment I double-click the shortcut, the small loading circle next to my cursors shows up very briefly, other windows go out of focus momentarily but immediately return back like nothing ever happened (because nothing seemingly happens). I have checked my tasks and I can also confirm that it's not even running anywhere in the processes.

Any help would be great, as I'm not really getting the best first impressions here. I would love to get my hands on these drum pads for example, since they don't work "straight from the box" with FL Studio. Running with a Windows 10 PC with all the latest updates to the operating system and drivers.

STRIGIDI

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Re: MIDI Control Center not opening AT ALL
« Reply #1 on: May 11, 2020, 10:49:47 am »
BUMP!

I'm honestly clueless on how to get this app to work... No matter how fresh of an install I do, the MIDI Control Center just doesn't even open up. I tried to make a fresh install on my laptop as well, which I haven't been using to anything music related and the same issue persists. Is the current version of the Control Center just incompatible with Windows 10?

Do anyone have the most recent version of it working in Windows 10?

bonym

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Re: MIDI Control Center not opening AT ALL
« Reply #2 on: June 21, 2020, 05:26:08 pm »
Strangely I have the same issue.
Have you checked out your event viewer to see if it is similar?

ERROR:
Faulting application name: MIDI Control Center.exe, version: 1.11.1.1538, time stamp: 0x5e9ee334
Faulting module name: MIDI Control Center.exe, version: 1.11.1.1538, time stamp: 0x5e9ee334
Exception code: 0xc0000005
Fault offset: 0x00185d61
Faulting process id: 0x4334
Faulting application start time: 0x01d647df9b07afe3
Faulting application path: C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
Faulting module path: C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
Report Id: f92a2448-82e9-4477-ad9e-55550f26db1c
Faulting package full name:
Faulting package-relative application ID:


Information:
Fault bucket 2062723101426177603, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: MIDI Control Center.exe
P2: 1.11.1.1538
P3: 5e9ee334
P4: MIDI Control Center.exe
P5: 1.11.1.1538
P6: 5e9ee334
P7: c0000005
P8: 00185d61
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8571.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER85FE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER861F.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER862C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER864D.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MIDI Control Cen_38c052cf7a94b83418ce4917efb6265c8c7e9d6_c52f8010_89a84c22-9b6f-42f0-8dd6-5e9c12912d20

Analysis symbol:
Rechecking for solution: 0
Report Id: f92a2448-82e9-4477-ad9e-55550f26db1c
Report Status: 268435456
Hashed bucket: 8726d23de5ce57a16ca043bb627fd643

Patrick MZ

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Re: MIDI Control Center not opening AT ALL
« Reply #3 on: August 19, 2020, 10:31:24 am »
Did you wait enough time to let MCC start (I mean 2 to 3 minutes)?
Actually, MCC did not seem to start at all, but after waiting +2 minutes, it eventually starts. This issue with Midi Control Center (MCC) appeared to me early 2020 with MCC version 1.11. I suspect it appeared after a Windows 10 update.

I contacted Arturia support, they asked me to clean the previous install with CCleaner, re-install the previous version of MCC (1.10.1), run the install as admin, but nothing changed, it still takes ages to start. Arturia support is working on it.

Pat
Pat

 

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