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Author Topic: DOWNLOAD PROBLEM ASC + V COLLECTION  (Read 4316 times)

Dykore

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DOWNLOAD PROBLEM ASC + V COLLECTION
« on: April 29, 2020, 09:35:04 pm »
Hello Guys,
I'm confronted to a huge download problem with your products since a couple of days now, it's really difficult for me to download my VCollection or even the Software center from both your website or the ASC, the speed is like hardly reduced, I can't download fastest than 100ko /s and it always finishing by not downloading with the message "error downloading" on each files. I have tried on different boxes and different connexions and it's still doing the same.
Have you got any idea on what's happening ?

Cheers.

LBH

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Re: DOWNLOAD PROBLEM ASC + V COLLECTION
« Reply #1 on: April 29, 2020, 09:56:53 pm »
Hi and welcome to Arturia forums.

Have you checked your own internet connection speed?
If so, then please contact Arturia support.
I can't tell, if Arturia have server issues right now. If so it's usually fixed the next day.

Can you please remove the post you posted here: https://forum.arturia.com/index.php?topic=101040.msg170616#new
When looged in you have a removal option for your post.

Cheers

Dykore

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Re: DOWNLOAD PROBLEM ASC + V COLLECTION
« Reply #2 on: April 29, 2020, 10:14:39 pm »
Yes I have check on several different connection, plus I have managed to download several other VST these days on numerous other brands with not any problems, I have already send a message on the Arturia support, waiting for the answer, and yes I was thinking like you said that it was going to get fixed today, but it's even worse today than yesterday...
Anyway I'll let you know as soon as the support service hit me.

Cheers and thanks for the answer.

PS : No worries I have suppressed my second post immediatly, so sorry for that haha.

LBH

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Re: DOWNLOAD PROBLEM ASC + V COLLECTION
« Reply #3 on: April 29, 2020, 10:20:25 pm »
Good luck then.

 

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