Hi all,
bought the essential 49 yesterday but am having trouble connecting the controller due to my 2016 mac only having thunderbolt 3 connections and apparently a simple thunderbolt 3 to usb hub (sitecom) does not work because the lack of power.
Now I bought a thunderbolt 3 to usb hub (ewent1135) with a 5V external power to compensate.
But this time, when I connect the essential 49 to the usb hub (connected to the mac's thunderbolt 3), it powers up fine, but isn't recognised on the mac.
At that point I plug in the 5v connection for that extra power and immediately the essential 49 disconnects and a message pops up on my mac saying that mac disabled the usb port because a device is taking too much power and I have to disconnect it... but it's the 5v power adapter(?)
Maybe the multi adapter to feed the usb port is incompatible with the usb hub? Adapter is 750 mA with different volt settings (yes, I've put it on 5v), and on the usb hub (ewent1135) it only states 5v.
I know this is hardly an Arturia thing, but maybe you techsavvy guys could lend me a hand
Thank you
EDIT: could something like this resolve the problem?
https://www.amazon.com/Belkin-USB-IF-Certified-Printer-Meters/dp/B00WJSPW6SMacBook Pro (15-inch, 2016)
Mojave 10.14.6
2,9 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 460 4 GB
Intel HD Graphics 530 1536 MB