Return it mate. You will never see a fix or update. I bought mine the day it came out. It still does not keep time, it loses sync when you change note divisions, the Spark2 LE has been buggy for years, Arturia simply doesn’t fix products once they’re out with the exception of the BeatStep Pro which is also still buggy. I’d suggest finding alternatives. I’ve paid thousands for various products and *all* of my Arturia stuff has some bug or another and customer support is virtually nonexistent.