I was using my KeyLab just fine. Normal as usual. And a prompt to update came up on my screen.
I followed the prompt all the way through and it told me to turn off my system and hold down "sound" "multi" and "edit" buttons for a couple seconds. So I did. And that's when everything went wrong.
As I held down the buttons the update randomly failed and cancelled. For some reason I couldn't find it to bring the update back up.
Not only that but my KeyLab won't register with my computer or any music software I use.
Not only that but the KeyLab itself is only showing its version of an error screen when I try to turn it on.
It says complete gibberish on its screen
"ogEl enge
veto enge"
So I turn it off. Then turn it on holding down the same 3 buttons I did prior while installing. The buttons start flashing blue now for a couple seconds before stopping and the screen now reads.
"$Utd $$$$
$$$$ $$$$"
I guess there's no facory reset on these things, but WHY!
I have since put up two cases with no response:
Case # 238518
238518_siq6nmenkesarile
Case # 238282
238282_afe46sppjglmpvps