Hi=)
So it seems that users have had various issues with Arturias Offline Authorization process.
To clear things up, please (arturia staff) answer the following questions so that we can handle this objectively.
1. Who is in charge of offline authorization?
2. What is the hold up? (technical issues, lack of HR, etc.?)
(I regret having to register on this forum , not to praise the synths and arturia, but to wonder what happened to my authorization. I had bought the v-collection on 2015-01-11 . 18 days later and I still cannot use the collection. Support tickets are randomly closed without being answered and there is no communication from Arturia.)
:
If its a manpower thing: I will gladly help out via remote to ease the load (for my authorization and some extra sounds)
If its a technical thing: what is it (roughly) , when will it be fixed (approximately) and can I use my elicenser in the mean time.
Is it a NAMM thing and you are all somewhere else doing something?
Lets work on some answers and solutions.
most importantly: communication.
Thanks for your prompt reply=)