third post of the night sorry to spam you guys. after having no luck with 2.0 I reinstalled 1.7.1 because it work flawlessly. well now there is a different issue, I cannot bring up the kit, inst proj window, it freezes and than crashes. I can only load factory preset but as soon as I go to the other three buttons kit, inst, proj it crashes whether I do it by clicking a mouse or from my sparkle controller. I am really frustrated at this point as now I can't even get the older version to work please help me. windows 7 dual chore 2.6ghz, 4 gigs of ram,64 bit operating, hp notebook