Missing part of GUI in Cubase7

[trans6]

The part of my Profit GUI isn't loading properly in  Cubase 7 there is a black rectangular space in the lower area where the keys should be. Any tips? I know this is a 'legacy' product now,  but I only bought it in February.
Thanks
Frances

[LBH]

Are you using version 2.7.0.76 of Prophet V?
If not then update. You can find it here: https://www.arturia.com/support/updates&manuals
Perhaps it's also in your ASC.

I was missng a part of the GUI in Prophet once when i was in hybrid mode using Studio One DAW. Prophet V version 2.7.0 fixed that.
If this dos'nt help, then i suggest you contact Arturia support:
https://www.arturia.com/support/askforhelp

[trans6]

Thanks I seem to be using 2.7 so I will try your link. 

[trans6]

Well it hasn't done much good, I guess I already had the latest version. I will try and contact support but I'm guessing they will want me to pay to upgrade

[ben arturia]

Are you running the VST2 in 32 or 64bits ?
Do you have Cubase 7 latest update ?

[trans6]

Yes final version of Cubase 7 I'm using the 32bit version as I have a lot of 32bit plugins I still use. I do have the 64bit version on my machine so will try that.

[ben arturia]

This problem is certainly caused by the 32bit version.

[trans6]

So you are saying 32bit version doesn't work properly?