freezing freezing freezing her

[mpraet]

My software freezes constantly also with the new update
at least 5 times when i bussy to surche for new sounds
whhen i play in multi mode and i turn the knobs of the oscilator and filter to mutch to whole damm thing is crasching here
i payd for a working instrument and not for a thing that is constantly crashing ,and promissing that it will be fixed in the next updat ....next year .....
so do please sommething about it ARTURIA
the origin is out now for 1 or 2 years and is still suffering with stupid bugs
so will you fix it this time in the new updat and quick please ,becourse i'm going crazy here
All you other software synths working properly and are great ecxept for the origin


greeting,,

[Niccolo]

Hi,
can you describe more in detail what happens when the unit crashes?
 - can you still navigate in the pages and menus?
 - can you load some presets?
 - do you have sound when playing on your keyboard?

Also, it would be useful to know what is connected to your Origin:
 - is something connected to the USB? Is there some sequencer running on the PC?
 - what is connected to the MIDI IN? And to the MIDI Out?
 - are audio inputs connected?

This information would help us to find and solve the problem.
Thank you...

[mpraet]

Hi,
can you describe more in detail what happens when the unit crashes?      YES -
can you still navigate in the pages and menus?                                     NO - do
you have sound when playing on your keyboard?                            NO

Also, it would be useful to know what is connected to your Origin:
 - is something connected to the USB? Is there some sequencer running on the PC? NO
 - what is connected to the MIDI IN? And to the MIDI Out?   NOthing only USB
 - are audio inputs connected?   NO
This information would help us to find and solve the problem.
Thank you...

So the awnsers are simple i'ts the origin that is frreking down when you turn to much knobs and load to heavy sounds in the multi menu i think .


 
 
 
 

[mpraet]

GREAT news i think ...
I've done the latest upgrade 1.2.0 and i can't get himm on his knees (the origin)
So i hope it stay's this way
so for me "isseu closed "


Thanks for the upgrade 1.2.0

[mpraet]

SAME problem again 
And only with a midi connection ,so no sequencer and no USB
When you tuning the knobs whyle playing it suddenly stops (no audio out)you can change things but you have NO SOUND 

Give the buyers a good upgrade this time and include the promisses jupiter 8 and cs80 module ................

Do it ,and do it properly now PLEASE !!!!!!!!!!!!!!!!!!!!!

[tomoe97]

Same problem here since I upgraded to 1.2.1.

[Philippe]

Please give us as much detail as possible:
- can you load or reload a preset, or do you need to reboot the machine?
- MIDI and or USB connections to Origin?
- what kind of MIDI (only notes, a few CC, MIDI clock...)?
- what preset?
- did you play lo, middle, hi notes?
- were you loading a new preset when this happened?
- if you were editing the preset:?

• were you adding/removing connections?
• what parameter did you change and what value were you attempting to set?

We are currently working on the generation of a log file that will contain all these informations (and more). It is not yet reliable so there's more to do and in the mean time you are the only source of information that can help us to fix these bugs.

[tomoe97]

- can you load or reload a preset, or do you need to reboot the machine? No, I need to reboot.
- MIDI and or USB connections to Origin? Yes, and it seems to happen when Ableton Live is running and sending midi data to Origin. When Live is not running, the freeze-ups don't occur.
- what kind of MIDI (only notes, a few CC, MIDI clock...)? None.
- what preset? All
- did you play lo, middle, hi notes? Yes, but no sound was produced.
- were you loading a new preset when this happened? No, already loaded.
- if you were editing the preset:? No.

[Philippe]

- MIDI and or USB connections to Origin? Yes, and it seems to happen when Ableton Live is running and sending midi data to Origin. When Live is not running, the freeze-ups don't occur.

Thank you for these informations. Have you an idea of what Ableton Live is sending to Origin when this happens?

Thx

[tomoe97]

Ableton Live was simply sending Midi sync and note trigger data.