I don't work for Steinberg and the forums are
http://www.cubase.net/phpbb2/ It's the official Steinberg Cubase forum and I have had no issues with the forum. I've found it to be very useful. Since Steinberg says on their web site Steinberg Forums, that must mean it's their official Steinberg forums.
http://www.steinberg.net/en/community.html Look at the bottom where the link says go to Steinberg forums.
Are you aggravated that someone speaks in positive manor of them? I'm sure there are people who have bad experiences with every company. I'm just saying that I haven't had any problems with eLicense. I've been frustrated with Cubase at times but same with MMV 2.5. For me MMV 2.5 isn't useful because of the bugs but it is for others. I have to use 2.2. On my system 2.5 spits & sputters as it takes up both cores of the processor to use it.
As for people being banned, there are pretty much nothing but whiners for this feature and that feature all the time and they've been nothing but whiners for years. They also down Steinberg if they don't get what they want and they're still there.... but they are paying customers. LOL Maybe things have changed there?
If Steinberg is considered bad by so many, many people then why are they still around after 20 years? And why do they have so many Cubase users? Because more people like their products then hate them.....has to be for them to stay in business. I'm not saying it's the perfect company because they all have their faults since people run them. It seems like your opinion of them is little bit exaggerated.