High C key problems on the Microbrute?

[MicroBren]

I've got a Microbrute, its working great so far, I have no issues with 99% of it... But...

One thing I've noticed, is that the highest C key is physically lower than the others. I'm not sure if this is something that can progress towards a broken key, or if it's just a matter of some type of pad it is sitting on.

Also, since everything else has been working so great, I don't know I should be returning it for another one or holding on to it and repairing it somehow...

Suggestions?

[mpats]

same here 

the high c is slightly lower than the others ...

should i worry about it?

[Bruno@arturia]

on the minikey keybed, the high position bumper in made of foam. It's not very accurate but reliable. It's normal some keys are slightly higher or lower than others. the position of the key depends on both foam resistance, and key spring force, some couple are a bit stronger, some are a bit lighter
no worries here

[sime-one]

Hello Bruno,

I was very disappointed to see that I too have fallen victim to this fault. I am sorry but this is just not acceptable. New key beds should be issued under warranty free of charge. I do not feel that your last comment offers any solution whatsoever. You should warn people about this problem because if I had known before purchase I would have questioned it regardless.

I look forward to a satisfactory resolution. Fault(s) aside it's a great product.


Regards,

LJ

[Loud]

I also have the high C key slightly lower than the others, I wasn't even worrying but now the key is actually showing some problems, sometimes it simply stops working!