SEM v1.1.6 update process fails in Windows 7 [RESOLVED]

[Krinor]

Tried to update my SEM V but the updater won't run on my system (Windows 7) Surely it should be compatible with this version of Windows ?

[Adrien]

Hi

what do you mean updater ?
are you talking about the installer ?
If yes it should.

NB if the installer is not compatible with your OS, it will clearly tell you so in a message box.

Best

[Krinor]

Well that's exactely what it does:

"Error: This program does not support the version of Windows you are running"

I have downloaded the version for Windows 7 and am trying to install on a computer running Windows 7.

Any thoughts ?

[Adrien]

Hi

this is strange, could you send a screenshot of the window opening when pressing [start key] + [pause]

Also, try to see if your windows is up to date.

Best

[Krinor]

I'll try to upgrade my Windows and see if that helps. Thanks.

[Adrien]

HI

I m talking about the system information window

press the start button + pause
A window will open, could you send the screenshot

check the updates you should at leas have SP 1 installed I guess

Best

[Krinor]

This one ?

[Krinor]

Checked the update history. My Windows version is up to date.
Oh well. My SEM V is working fine. Maybe I should just give up on updating it.

[Adrien]

Hi

I think you have to update, your OS, see here

There is service pack 1 written.
Thiis means that the 1st major bugfix update of windows seven is installed.
(this is a pretty old update od windows, and fixes a lot of things, anyway, I recommend you to do it for your OS)

I hope it solves your issue with the installer

keep us up to date

thank you

[Krinor]

Thank you! Updated to SP-1 and the rest went smoothly.