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Second Hand Registration
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Topic: Second Hand Registration (Read 9773 times)
rinaisrad
Newbie
Posts: 1
Karma: 0
Second Hand Registration
«
on:
February 26, 2013, 11:36:13 pm »
I purchased a Spark from someone who acquired it via storage liquidation. It came with all it's components, but it seems as though the original owner never removed it from their registered products on their account. I have the Serial number and unlock code, but I cannot register it.
Can anyone help?
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stevism
Beta-testers
Full Member
Posts: 239
Karma: 5
Re: Second Hand Registration
«
Reply #1 on:
February 27, 2013, 06:48:15 am »
you bought the controller, not the plug-in software, yes?
since the person who sold it to you is not the original user of the spark, there's no way of knowing that that guy isn't still using the software
you might be out of luck
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Kevin
Hero Member
Posts: 1.545
Karma: 82
Re: Second Hand Registration
«
Reply #2 on:
February 27, 2013, 09:05:24 am »
Hi,
please send an email to registration-inquiry@arturia.com.
Then give me your case number.
Kevin
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Kevin
Soft Arturia
Dav1d
Hero Member
Hero Member
Posts: 624
Karma: 48
Re: Second Hand Registration
«
Reply #3 on:
February 27, 2013, 09:21:37 am »
Please include a picture of the registration card
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Dav1d
Hero Member
Hero Member
Posts: 624
Karma: 48
Re: Second Hand Registration
«
Reply #4 on:
February 27, 2013, 03:15:03 pm »
I just sent you a mail.
Enjoy
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steveswisher
Apprentice
Apprentice
Posts: 3
Karma: 0
Re: Second Hand Registration
«
Reply #5 on:
March 01, 2013, 06:47:43 pm »
I'm having the same issue. Case number 124425.
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Rebecca@arturia
Jr. Member
Posts: 98
Karma: 47
Re: Second Hand Registration
«
Reply #6 on:
March 01, 2013, 08:54:59 pm »
Hello Stevewisher,
I just sent you an email!
Regards,
Rebecca
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steveswisher
Apprentice
Apprentice
Posts: 3
Karma: 0
Re: Second Hand Registration
«
Reply #7 on:
March 01, 2013, 10:39:27 pm »
Thank you for all your help!
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juzzo
Apprentice
Posts: 3
Karma: 0
Re: Second Hand Registration
«
Reply #8 on:
April 06, 2023, 09:31:46 am »
Hi Ive just got a second hand sparkle & i do not have the unlock code? Any help to get it registered legit would be great thanks!
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Arturia Forums
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DRUMS
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Spark Technical Issues
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Second Hand Registration