Hello,
ASC should work fine - also with M CPUs and Ventura now. It could be a local or a user error.
I suggest you:
1. Reinstall ASC
2. Make sure you use a correct and valid login. Keep in mind that not all characters can be used unless that has changed. It's possible to ask Arturia support about that through your account. This forum is'nt the same as Arturia support. You can't exspect Arturia to reply here, even if they do so sometimes.