Origin won't boot

[hermitnerd]

That's great to hear  - it must have been a frustrating 11 months for you.

I'm interested in how SteptimeWare was able to convince Arturia to give you a replacement unit. Or did they have to convince themselves?

[mmp]

AFAIK, R______ from SteptimeWare spoke to R_____ at Arturia USA.

But, this was not the first time I tried to get things moving by contacting the distributor.
I think they are feeling like they need to take more of an active role in helping consumers deal with Arturia service.

But, I am completely in the dark as to how the Distributor/Manufacturer relationship works between the two companies.  So, just happy to finally have this chapter resolved.

[mmp]

Resurrecting this old thread.  My replacement Origin rack has developed the same problem as the original one. Nothing but a doorstop now. It’s the worst $2500US purchase I have ever made.

[d3x]

Hello,

I see that you've had problems with your Origin some time ago.
I accidentally killed my Origin Desktop 3 weeks ago and desperately looking for a faulty one for parts.

I emailed arturia asking for the diagram but I didn't get it. So chances of repair are very low.

I was hoping to find a donor somewhere, but there is really no faulty ones on ebay or reverb.

Please let me know if you by any chance have a faulty unit and would like to sell it for parts or have access to the schematics.

Here or d3x AT wp.pl

Regards, Dex

[mmp]

My second failure was traced to a bad power supply.  I replaced the supply with an equivalent I found on eBay and it has been working since.  So, I am sorry, I have no donor Origin to offer.

[d3x]

Thanks anyway, I'm a bit desperate at this point ;-) but still full of hope.

[jkg2]

Just had to say thanks for the 0,1,2-hotkey startup tip to fix a frozen Origin Keys.
(the trick is to keep holding them down until the boot process finishes)

2023 and I've been searching desperately for an hour and then I finally found the answer in this old thread. Thank you very much, 10-year old intel!