Keystep Pro product support

[uronsama]

Hello everyone,
I'm new to this community, just got the Keystep pro and learning how to use it, it's a fun and very impressive tool, the kind of tool that makes you forget it's already 11 pm  . I have been reading the forum a bit and I wanted to ask if this product is still supported by Arturia, because looking at the threads and comments it seems that the last update was last year. I just want to know If I've bought an unsupported product.
So far,  in my personal experience I had no problem using it via midi or usb with my MC 707 / PC / MPC ONE.

F.

[MajorFubar]

Welcome.

It is definitely not yet an obsolete product. just because there have been no tweaks to the firmware for a year doesn't mean it's been abandoned.

[ffernandez]

If you are going to use the CV features you should be careful. The implementation has some serious issues, like tracks becoming corrupted in the middle of a performance (forcing you to restart the unit). You cannot play live with this.

And the lack of firmware updates is a real problem. It feels like this product is not getting the attention it needs.

[uronsama]

I haven't used cv with the keystep pro ( I don't own a modular tho, or something that receives cv). Only midi so far.
I've read that many people say you should do a hard reset after updating, does this improves the behavior of the Keystep pro?

[ffernandez]

It's recommended, but it does not fix the existing bugs.