Arturia Keylab 88 mkii dead

[cpmcnamara]

I have a very new (about 2 month old) keylab that suddenly died on me.   See the attached vid to see what happens when I turn it on. 

https://imgur.com/a/GrG3MPW

Kind of pissed off because I need a keyboard for the ongoing project that I use it for and even with it being covered by warranty I will likely need to buy something else to get by while I wait.  I’m waiting for arturia to get back to me on this as well. 

Has this issue happened to anyone else?  Any idea what caused it?  This is literally just been sitting in a carpeted studio with regular play so I’m very surprised it died so quickly.

[chrodrig]

Have you tried a different USB cable? Sometimes not enough power gets to the keyboard? I love arturias keyboards but they seems to be some quality control issues. I've owned 3 different arturia keyboards and each time there was some problem.