I can't seem to get this thing to work. Abelton works fine, but the input/output option under midi link are greyed out. I want to update the firmware, but in midi control center i keep getting the "device not recognized" error and it won't let to update.
I'm on windows 10 on a dell xps with 2 thunderbolt (usb c) ports. Could the ports be the issue? I've tried a hub. no luck. I've tried a usb b to usb c. No luck. I'm frustrated as hell here.
